Research by NCCDSW has been reported on BBC News!

Emily Rosenorn-Lanng
Stevie Corbin-Clarke
16th March 2021

BBC news have included our well-being research, which assessed the impact of the use of a call blocker on wellbeing, in an article about scamming!

The research found that scam and nuisance calls have a significant impact on well-being, regardless of whether there is actual engagement or any financial loss. It also found that all regular landline users are likely to benefit from call blocker technology, particularly vulnerable individuals as the call blockers could help to support them to live independently.

The installation of a call blocker achieved the following results across our sample population:

↑ The percentage of those scoring as high on the well-being scale increased from 8% to 37%.
↓ The percentage of respondents scoring as low on the well-being scale reduced from 39% to 11%

We are so glad that this successful piece of research is being shared and hope that this will encourage people to get in touch with ways that research in this area can be further developed.

Find the BBC article here:
Meet the author(s)

Emily Rosenorn-Lanng

Emily Rosenorn-Lanng is a researcher and project manager at the National Centre for Cross Disciplinary Social Work (NCCDSW) at Bournemouth University. She has over 19 years of experience in conducting and managing various research projects in health and social care, local government, tourism and heritage sectors. She specialises in quantitative research methods, game-based learning, generative AI, cybersecurity, and accessibility. She is also pursuing a part-time PhD in game-based learning in Cyber Security education. She has published several research papers and reports on topics such as mental capacity, cyber fraud, child mortality, leadership development, and more. She has also participated in the InnovateUK cyberasap program, a pre-accelerator for cyber security start-ups.
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Stevie Corbin-Clarke

Research Assistant
Stevie Corbin-Clarke is a research assistant in the Department of Social Work and Social Sciences at Bournemouth University. She graduated with a degree in Primary Education (BA Hons) from the University of Chichester in 2017 and joined BU shortly after. She works across multiple research centres, including the NCCDSW and The Centre for Seldom Heard Voices and Marginalized Communities. She has a passion for qualitative research methods and engaging with vulnerable groups and sensitive issues.
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